Three Qualities of Highly Successful Change AgentsThree Qualities of Highly Successful Change Agents was written by Alastair Rylatt for the July 2013 issue of T&D magazine. This short article was a result of Dr. Rylattâs research study highlighting the capabilities that enable professionals to be effective change agents in their organization. The article begins with Dr. Rylatt asking the question, âwhy do some leaders and managers succeed against the odds to facilitate and influence change?â
Well, with that opening question I was hooked and so I kept reading the article. The questions that Dr. Rylatt raised in the article made me reflect back on past situations and the positions Iâve held in different organizations. For several days I kept thinking back to what I thought were some of my perceived better successes and some situations that were, well â¦ not so successful.
In his article Dr. Ryatt listed just three categories that effect change:
1. Resolving difficult challenges
2. Communicating compelling reasons for change
3. Ensuring accountability over time
The categories were not unusual. The categories Dr. Ryatt supported with two - three questions for each category. The questions were penetrating. Under resolving difficult challenges one of the questions related to acceptance of responsibility and how you deal with it. One of Dr. Rylattâs questions was about reaction when confronting resistance and a reflection on communication style. As for accountability, Dr. Ryatt challenges the readerâs relationship with senior management. The questions are pointed and thought provoking.
It may only have been a sampling of his research but using those three categories and nine short questions I was able to match in each of my situations, why I might have been successful and why the situation did not work out the way I had planned. Now I am looking closer at some of my current situations and rethinking my approach to several of them.
Iâve read hundreds of similar articles but this one was refreshing and thought provoking. After reading Dr. Rylattâs article you may just want to rethink your approach to becoming a more effective agent of change in your organization.